Shipping to Germany is done with Hermes, to other countries with the Austrian Post - CO2 - neutral.
We pack extremely carefully. However, please check the consignments you receive when you take delivery of them and hold any Transport damage at the postman's within 24 hours in writing after receipt of the goods. Please also inform us of this promptly.
Other Complaintswhich we hope will not give rise to any claims, will only be accepted within 14 days by written notice of claim to firstname.lastname@example.org recognised.
We ship within 1 - 3 working days. This results in an estimated delivery time
within Austria 5 -10 working days, to Germany, Liechtenstein and Switzerland 8 - 13 working days, to other EU countries 10 - 15 working days, to Canada, the USA and Australia 15 - 25 working days.
For Austria, Germany and rest of EU no costs are incurred.
For Countries outside the EU the shipping costs are based on the destination country (zone) and the total weight of the consignment for a maximum insured value of EUR 510:
|Weight||Zone 2||Zone 3||Zone 4||Zone 5|
|up to 1 kg||EUR 18,-||EUR 20,-||EUR 24,-||EUR 28,-|
|up to 2 kg||EUR 22,-||EUR 27,-||EUR 33,-||EUR 41,-|
|up to 4 kg||EUR 30,-||EUR 30,-||EUR 39,-||EUR 68,-|
Zone 2 Albania, Algeria, Andorra, Armenia, Azerbaijan, Bosnia-Herzegovina, Faroe Islands, Egypt, Georgia, Gibraltar, Greenland, Guernsey (Great Britain), Isle of Man (Great Britain), Israel, Jersey (Great Britain), Liechtenstein, Kosovo, Lebanon, Libya, Morocco, Macedonia, Moldova, Montenegro, Norway, Russian Federation (European and Asian part), San Marino, Serbia, Switzerland (applicable customs duties are to be borne by the customer), Syria, Tunisia, Turkey (European and Asian part), Ukraine, Vatican City, Belarus.
Zone 3 West Asia, Africa (northern part) excluding Mediterranean countries and Canada, Marshall Islands, Micronesia (Federated States) and the United States of America Ethiopia, Bahrain, Benin, Burkina Faso, Cameroon, Cape Verde, Côte d'Ivoire, Djibouti, Eritrea, Gambia, Ghana, Guinea, Guinea-Bissau, Iraq, Iran, Jordan, Kazakhstan, Qatar, Yemen, Kyrgyzstan, Kuwait, Liberia, Mali, Marshall Islands, Mauritania, Micronesia (Federated States), Niger, Nigeria, Oman, Palau, Saudi Arabia, Senegal, Sierra Leone, Somalia, Sudan, Tajikistan, Togo, Chad, Turkmenistan, Uzbekistan, United Arab Emirates, United States of America and associated territories, Central African Republic
Zone 4 Africa (southern part), Central and South America, South and East Asia Afghanistan, Angola, Anguilla, Antigua and Barbuda, Equatorial Guinea, Argentina, Aruba, Ascension, Bahamas, Bangladesh, Barbados, Belize, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Brit. Brunei, Burundi, Cambodia, Chile, China (People's Republic), Colombia, Costa Rica, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland, French Guiana, Gabon, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Hong Kong (China), India, Indonesia, Jamaica, Japan, Cayman Islands, Kenya, Comoros, Democratic Republic of Congo, Democratic People's Republic of Korea, Republic of Korea, Cuba, Laos, Lesotho, Macao (China), Madagascar, Malawi, Malaysia, Maldives, Martinique, Mauritius, Mayotte, Mexico, Mongolia, Montserrat, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Pakistan, Panama, Paraguay, Peru, Philippines, Réunion, Rwanda, Zambia, Sao Tome and Principe, Seychelles, Singapore, Sri Lanka, St. Christopher (St. Kitts) and St. Vincent (St. Johnston), Zimbabwe. Christopher (St. Kitts) and Nevis, St. Helena, St. Lucia, St. Martin, St. Pierre and Miquelon, St. Vincent and the Grenadines, South Africa, Suriname, Swaziland, Taiwan (China), Tanzania, Thailand, East Timor, Trinidad and Tobago, Tristan da Cunha, Turks and Caicos Islands, Uganda, Uruguay, Venezuela, Vietnam
Zone 5 Australia, New Zealand and Oceania Australia, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Papua New Guinea, Pitcairn Islands, Solomon Islands, Samoa, Tonga, Tuvalu, Vanuatu, Wallis and Futuna
We are happy to help!
Contact us during business hours on +43/676/75 76 700 or at any time on email@example.com.